Telecommunications equipment and cable television service technicians

NOC

72205

- Telecommunications equipment installation and cable television service technicians

install and repair television, internet, telephone and other telecommunications equipment.

Full NOC Description

Telecommunications equipment installation and cable television service technicians install, test, maintain and repair cable and satellite television, internet signal and associate equipment, telephones, telephone switching equipment and other telecommunications equipment related to transmission and processing of voice, video signals and other data over a variety of media including fibre optics, microwave, radio and satellite. They are employed by cable and satellite television, telephone and other telecommunications transmission service companies.

Main Duties

This group performs some or all of the following duties:

Telephone installers and repairers

Install, arrange, remove and maintain telephone equipment, wiring and associated hardware

Test installed telephone systems to locate transmission faults

Repair or replace defective and damaged telephones, wire and associated equipment.

Switch network installers and repairers

Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres

Inspect and test trunking systems, circuits and equipment

Analyze test results and adjust, change or repair switching system, network, associated equipment and software.

Telecommunications service testers

Operate computerized testing systems to conduct service tests on customer lines and equipment

Determine the nature, cause and location of service trouble

Dispatch appropriate repair personnel

Complete test reports and maintain test and service records

May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.

Telecommunications equipment technicians

Install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other telecommunications equipment

Configure operating systems and install software for access to the Internet

Inspect and test operation of telecommunications equipment

Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.

Cable television service technicians

Communicate with subscribers and company personnel to determine work assignments

Connect, disconnect and relocate cable outlets, install splitters, converters, decoders, terminals, digital boxes and satellite equipment, and install other cable or wireless modems, routers and software to enable Internet access at subscriber's premises

Inspect, test and repair cable and satellite television signals and associated equipment at subscriber's premises.

Also Known As

apprentice communication electrician - switching
cable television service technician
cablevision servicer
cellular telephone technician
direct broadcast satellite (DBS) technician - cable television

exchange tester - telecommunications

mobile radio installer - telecommunications

private branch exchange (PBX) installer - telecommunications

switch network installer and repairer - telecommunications

switch network installer and repairwoman - telecommunications

telecommunications equipment technician

telephone communication technician

telephone installer

telephone line and station installer

Requirements

Employment Requirements

Completion of secondary school is required.

Telephone and switch network installers and repairers require completion of an apprenticeship program ranging from three to four years or a combination of over three years work experience in the trade and some high school, college or industry related courses.

Cable television service technicians require completion of a college program in electronics or a combination of college, correspondence or industry courses related to electronics and electrical systems and on-the-job training or completion of a four-year cable television technician apprenticeship program is required

Telecommunications equipment technicians usually require completion of a college electrical and electronics program and several months of on-the-job training or completion of a three- or four-year apprenticeship training program.

Trade certification for communication technicians is available, but voluntary, in Nova Scotia, Alberta, British Columbia, the Northwest Territories and Nunavut.

Experience as an installer and repairer (telephone and switch network) is usually required for service testers.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

11.9%

Female

88.1%

Male

Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

5.9%

15-24

11.8%

25-34

30.6%

35-44

30.6%

45-54

20.0%

55-64

1.2%

65+

Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

2.4%

No Certificate, Diploma or Degree

24.7%

High School, Diploma or Equivalent

7.1%

Apprenticeship or Trades Certificate or Diploma

52.9%

College or University Below Bachelor Level

12.9%

University - Bachelor Level or Above

Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

61.2%

Information and cultural industries

17.6%

Construction

8.2%

Administrative and support, waste management and remediation services

12.9%

All Other Industries

Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

19.30%

Northeast

27.70%

Southeast

21.70%

Southwest

25.30%

Central

6.00%

Northwest

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Average Salary by Economic Regions

The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

$76,000

Northeast

$63,000

Southeast

$64,000

Southwest

$66,000

Central

N/A

Northwest

Economic Regions

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Salary

The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Occupational Profiles