Accommodation service managers

Accommodation service managers

NOC
60031

manage and evaluate the operations of accommodation establishments or a department within an establishment, such as a hotel, resort or student residence.

Quick facts

3-Year Outlook

Good
Good

3-Year Job Openings

39
 

Median Hourly Wage

$33.33
$19.81
Low
$61.72
High

Average Salary

$73,000
 

Typically Required

College or apprenticeship

Employed

814
 
Job details

Full NOC Description

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

Main Duties

This group performs some or all of the following duties:
  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • Prepare budgets and monitor revenues and expenses
  • Participate in the development of pricing and promotional strategies
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • Recruit and supervise staff, oversee training and set work schedules
  • Resolve customer complaints.
  • Also Known As

    • bed and breakfast operator
    • front desk manager - accommodation services
    • guest-house operator
    • hotel assistant manager
    • hotel director
    • hotel manager
    • motel manager
    • reservations manager
    • seasonal resort manager
    • ski resort manager
    • tourist home operator
    Requirements

    Employment Requirements

    A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.
  • Provincial Regulation

    Not Provincially Regulated

    Employment by Sex

    The following graph shows the percentage of men and women working in this occupation in New Brunswick.

    Data legend

    56.5%
    Female
    43.5%
    Male
    Employment by age

    The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

    Data legend

    2.6%
    15-24
    10.5%
    25-34
    21.9%
    35-44
    30.7%
    45-54
    24.6%
    55-64
    9.6%
    65+
    Employment by highest level of education

    The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

    Data legend

    1.8%
    No Certificate, Diploma or Degree
    29.2%
    High School, Diploma or Equivalent
    2.7%
    Apprenticeship or Trades Certificate or Diploma
    30.1%
    College or University Below Bachelor Level
    36.3%
    University - Bachelor Level or Above
    Employment by Industry

    The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

    Data legend

    82.5%
    Accommodation and food services
    12.3%
    Health care and social assistance
    N/A
    N/A
    5.3%
    All Other Industries
    Employment by Economic Regions

    The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

    Data legend

    22.80%
    Northeast
    29.80%
    Southeast
    27.20%
    Southwest
    18.40%
    Central
    N/A
    Northwest
    Province of New Brunswick Economic Regions

    Economic Regions

    The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

    Annual Average Salary by Economic Regions

    The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

    Data legend

    $68,000
    Northeast
    $92,000
    Southeast
    $70,000
    Southwest
    $62,000
    Central
    N/A
    Northwest
    Province of New Brunswick Economic Regions

    Economic Regions

    The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

    Hourly Median Wages by Economic Regions

    The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

    Northeast

    $28.63
    $0.00
    Low
    $0.00
    High

    Southeast

    $33.61
    $20.07
    Low
    $57.55
    High

    Southwest

    $32.81
    $20.32
    Low
    $56.19
    High

    Central

    $31.51
    $20.03
    Low
    $56.74
    High
    No Data Available
    Salary

    The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

    New Brunswick

    $73,000

    Newfoundland

    $62,400

    Prince Edward Island

    $70,000

    Nova Scotia

    $51,800

    Canada

    $69,500
    Employment Outlook

    The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

    Three Year Outlook

    Total Openings: 3-Year

    39
     

    New Jobs: 3-Year

    -41
     

    Retirements/Deaths: 3-Year

    81
     

    Ten Year Outlook

    Total Openings: 10-Year

    256
     

    New Jobs: 10-Year

    -15
     

    Retirements/Deaths: 10-Year

    273