Supervisors - general office and administrative support workers

NOC

12010

- Supervisors, general office and administrative support workers

oversee and coordinate the activities of office support workers, receptionists, data entry clerks and other administrative support staff.

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Full NOC Description

Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.

Main Duties

This group performs some or all of the following duties:

Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills

Establish work schedules and procedures and co-ordinate activities with other work units or departments

Resolve work-related problems and prepare and submit progress and other reports

Train workers in job duties, safety procedures and company policies

Requisition supplies and materials

Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work

May perform the same duties as workers supervised.

Also Known As

clerical supervisor
data entry supervisor
filing clerks supervisor
hospital admitting clerks supervisor
personnel clerks supervisor

records office supervisor

registry supervisor

switchboard operators supervisor

Requirements

Employment Requirements

Completion of secondary school is required.

Completion of college courses related to area supervised is usually required.

Experience in the occupation supervised is usually required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

55.7%

Female

44.3%

Male

Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

2.8%

15-24

15.5%

25-34

26.8%

35-44

29.6%

45-54

21.1%

55-64

4.2%

65+

Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

1.4%

No Certificate, Diploma or Degree

28.2%

High School, Diploma or Equivalent

4.2%

Apprenticeship or Trades Certificate or Diploma

36.6%

College or University Below Bachelor Level

29.6%

University - Bachelor Level or Above

Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

29.6%

Public administration

19.7%

Health care and social assistance

8.5%

Transportation and warehousing

42.3%

All Other Industries

Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

8.50%

Northeast

35.20%

Southeast

26.80%

Southwest

16.90%

Central

12.70%

Northwest

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Average Salary by Economic Regions

The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

N/A

Northeast

$58,000

Southeast

$80,000

Southwest

$64,000

Central

$92,000

Northwest

Economic Regions

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Salary

The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Occupational Profiles