Other business services managers

NOC

10029

manage and evaluate the operations of companies that provide services to business in fields such as management consulting, market research, personnel and payroll, contact centres and security.

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Full NOC Description

Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction. They work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.

Main Duties

This group performs some or all of the following duties:

Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services

Plan, develop and organize the policies and procedures of these establishments

Develop action plans, provide expertise in response to client needs, and support and advise project teams

Direct and advise staff in the development and implementation of service quality assessment strategies

Plan, administer and control budgets for client projects, contracts, equipment and supplies

Represent the company within various economic and social organizations

Assist staff with administrative or technical problems

Hire, train and supervise staff.

Also Known As

accounting firm manager
contact centre manager
employment agency manager
energy asset joint venture manager
legal firm manager

management consulting service manager

market research service manager

nursing registry manager

payroll service manager

personnel agency manager

professional services manager - business services

security service manager

Requirements

Employment Requirements

A bachelor's degree or college diploma in a field related to the business service provided is usually required.

Several years of experience in a field related to the business service provided are usually required.

Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.

University studies in business administration may be required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

53.5%

Female

46.5%

Male

Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

2.0%

15-24

16.0%

25-34

29.0%

35-44

30.0%

45-54

18.0%

55-64

5.0%

65+

Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

4.0%

No Certificate, Diploma or Degree

24.1%

High School, Diploma or Equivalent

0.0%

Apprenticeship or Trades Certificate or Diploma

39.7%

College or University Below Bachelor Level

32.2%

University - Bachelor Level or Above

Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

45.0%

Administrative and support, waste management and remediation services

9.0%

Transportation and warehousing

8.0%

Finance and insurance

38.0%

All Other Industries

Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

7.10%

Northeast

43.40%

Southeast

27.30%

Southwest

17.20%

Central

5.10%

Northwest

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Average Salary by Economic Regions

The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

N/A

Northeast

$65,000

Southeast

$71,000

Southwest

$60,000

Central

$72,000

Northwest

Economic Regions

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Salary

The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Occupational Profiles