Support occupations in accommodation, travel and facilities set-up

NOC

65210

- Support occupations in accommodation, travel and facilities set-up services

include bellhops, luggage porters, those who clean passengers’ rooms aboard ships and trains, and those who set up booths, equipment and exhibits in hotels or conference centres.

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Full NOC Description

Workers in support occupations in accommodation, travel and facilities set-up services escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.

Main Duties

This group performs some or all of the following duties:

Guest service attendants and baggage porters

Carry luggage for hotel guests, escort incoming guests to their rooms

Check rooms to ensure they are in order

Offer information regarding features of rooms, services of hotel and points of interest

Assist guests with special needs

Attend to group arrivals and departures

Receive and deliver items and messages for guests

Handle guest complaints and requests and maintain luggage storage areas.

Convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.

Ship and train service attendants

Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies

Carry luggage for passengers aboard ships.

Ensure customer satisfaction and comfort.

Facilities workers

Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms

Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions

Assist with installation of audiovisual equipment and help in resolving problems during use

May perform minor repairs on installations and routine maintenance of audiovisual equipment.

Also Known As

baggage porter
banquet porter
bellhop
cruise line passenger attendant
facilities porter

hotel doorkeeper

hotel guest services attendant

luggage attendant

room flipper

showcase installer

train service attendant

Requirements

Employment Requirements

Some secondary school education may be required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

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Female

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Male

Employment by age

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15-24

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25-34

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35-44

0.0%

45-54

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55-64

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65+

Employment by highest level of education

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No Certificate, Diploma or Degree

0.0%

High School, Diploma or Equivalent

0.0%

Apprenticeship or Trades Certificate or Diploma

0.0%

College or University Below Bachelor Level

0.0%

University - Bachelor Level or Above

Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

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100.0%

All Other Industries

Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

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Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Average Salary by Economic Regions

The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

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Economic Regions

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

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Salary

The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Occupational Profiles