Insurance adjusters

NOC

12201

- Insurance adjusters and claims examiners

investigate insurance claims and determine the amount of loss or damages covered by insurance policies.

Full NOC Description

Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.

Main Duties

This group performs some or all of the following duties:

Insurance adjusters

Investigate circumstances surrounding insurance claims to determine validity of claim

Inspect automobile, home or other property damage

Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports

Determine amount of loss or damages covered by insurance policies

Negotiate settlement of claims

Prepare adjustment reports.

Insurance claims examiners

Review, examine, calculate and authorize insurance claims investigated by insurance adjusters

Examine adjusters' reports and similar insurance claims or precedents to determine extent of insurance coverage

Ensure claims are valid and settlements are made according to company practices and procedures

Consult lawyers, doctors or other relevant individuals to discuss insurance claims

Approve automobile, fire, life, disability, dental or other insurance claims.

Also Known As

adjuster
claims examiner
claims representative
insurance adjuster

Requirements

Employment Requirements

Completion of secondary school is required.

A bachelor's degree, college diploma or some post-secondary education or Several years of experience as a clerk in the claims department or other general insurance experience is required.

Several years of on-the-job training and completion of insurance industry courses and training programs are required.

Independent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.

Provincial Regulation

Provincially Regulated: Yes

Regulation Body

Financial and Consumer Services Commission (FCNB)

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

63.0%

Female

37.0%

Male

Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

3.3%

15-24

24.2%

25-34

28.1%

35-44

24.8%

45-54

17.0%

55-64

2.6%

65+

Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

0.0%

No Certificate, Diploma or Degree

26.6%

High School, Diploma or Equivalent

2.6%

Apprenticeship or Trades Certificate or Diploma

46.8%

College or University Below Bachelor Level

24.0%

University - Bachelor Level or Above

Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

97.4%

Finance and insurance

N/A

2.6%

All Other Industries

Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

5.90%

Northeast

59.90%

Southeast

21.10%

Southwest

9.90%

Central

3.30%

Northwest

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Average Salary by Economic Regions

The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

N/A

Northeast

$56,000

Southeast

$59,000

Southwest

$66,000

Central

N/A

Northwest

Economic Regions

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Salary

The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Occupational Profiles